INFORMATION WE COLLECT
Unless specifically consent, we don’t collect the personal information that identifies you or another person ("Personal User Information"), such as your last name, physical address, fax, ID card number, SSN information stored within your device. We generally collect information in the following ways to provide better services to all of our users:
Information you give us. We may collect information such as email contacts and troubleshoot content that maybe provided during user feedback. We will use this information to provide better technical user support and improve our product in the future.
Information we get from your use of our services and Software. We may collect information about our services and Software that you use and how you use them. This information may include, for instance, information about your device, the version of the software installed on your device, details about your usage patterns, limited details about your Internet usage stored temporarily to provide our services and Software.
Device information. We may collect device-specific information, including your operating system version, system language, and mobile device’s advertising IDs which are used to achieve optimal matching of display ads. More importantly, we are not able to get the device’s advertising ID without your consent in EEA country.
Log information. When you use our services and Software, we may automatically collect and store certain information on our servers related to your use of our services and Software to help us improve the quality of our products and service. This may include:
You may be able to limit the amount of information collected from your device (e.g., computer, phone, or tablet) with us by adjusting your device or browser settings. However, by preventing us from collecting information from you, we may not be able to provide some functions on our services.
INFORMATION WE MAY ACCESS FROM YOUR DEVICE
Device & app history: Software may access information about activity on the device, which apps are running, your settings, browsing history and bookmarks for purposes including improving system performance and logging errors. We will not upload this information off your device and SD card except in an anonymized form to improve app performance.
Photos/Media/Files: Software may access files on the device such as images, videos, or audio, and your SD card in order to scan your device and other purposes related to the functioning of the Software. We do not upload these files off of your device and SD card.
Device information: Software may access the temperature, and memory status of the phone, which aims to detect the running status and optimize it. Never will we transfer the above information.
USE OF PERSONAL USER INFORMATION
We use the Personal User Information it collects in ways that serve your privacy needs, including the following:
Analyze users’ behavior when using our services and Software to customize users’ preferences;
Provide customer support, manage subscriptions and respond to requests, questions and comments;
Communicate about, and administer participation in, special events, programs, surveys, contests, sweepstakes, and other offers and promotions;、
Customize, measure, and improve our product;
Analyze and develop new products and services;
Prevent, detect, identify, investigate, and protect against potential or actual claims, liabilities, prohibited behavior, and criminal activity;
Comply with and enforce applicable legal requirements, agreements and policies; and
Perform other activities consistent with this policy.
OTHER WAYS THAT WE MAY USE YOUR PERSONAL INFORMATION
Feedback: When you contact us with any feedback or for customer service or technical support by email or in any other manner, we may keep a record of your correspondence with us to help solve any issues you might be facing. If you decide to sign up to receive updates or information about our Software or services, or to receive any of our marketing materials, we may use your email address to send you updates, newsletters or marketing materials. You may unsubscribe to such communication at any time.
Designated Countries: For all purposes listed above, pursuant to the EU General Data Protection Regulation (“GDPR”) or any equivalent legislation (collectively “Data Protection Laws”), we process the personal information of users located in the European Economic Area (“EEA”) based on our contract with you.
We work hard to protect us and our users from unauthorized access to, or unauthorized alteration, disclosure or destruction of, Personal User Information we hold. In particular, We encrypt the information obtained through provision of many of our services in accordance with SSL protocol. Before any information is uploaded to our server, we will encrypt this information using industry standard encryption methods, including MD5.
We may review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems whenever we find it appropriate to do so.
We restrict access to your Personal User Information to only our employees, contractors and agents required to provide our Software and services. All our employees, contractors and agents are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Although we take great efforts to protect your personal information, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot guarantee and you cannot reasonably expect that our databases will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.
INFORMATION WE SHARE
We do not share Personal User Information with companies, organizations and individuals outside of us unless one of the following circumstances applies:
With your consent. We will only share your personal information with companies, organizations or individuals outside of us when we have your specific consent to do so, except when we share your Personal User Information to affiliate businesses or to third-party servicers which provide administrative or other services to us in connection with the services and Software we offer you.
For legal reasons. To the extent required or permitted by the applicable law, we will share personal information with companies, organizations or individuals that are not affiliated with Super Cleaner Team if we have a good-faith belief that access, use, preservation or disclosure of such information is reasonably necessary to:
TRANSPARENCY AND CHOICE IN COLLECTION PROCESS
We understand that our users have different privacy concerns. Our goal is to be clear about what personal information we collect, so that you can make meaningful choices which would affect how your personal information would be used by us. If you choose to not to participate in our use of your Personal User Information, you may close or choose not to trigger certain functions of our Software or services. However, we would like to explicitly point out that you will not be able to fully use all of our Software or services if you do so.
ACCESSING AND UPDATING YOUR PERSONAL INFORMATION
If at any time you would like to access or correct your information that we have on file, please send your request to email@example.com via email. When providing you with or updating your personal information, we may ask you to verify your identity before we can act on your request. Where we can assist in providing or correcting or removing your information, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services and Software in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services and Software or request deletion of our information, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
We will retain certain information for as long as your account is active or as needed to provide you services or improve services for other users. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If at any time you would like to remove your information from our server, please send your request to firstname.lastname@example.org via email. When providing you with or updating your personal information, we may ask you to verify your identity before we can act on your request.
- Provide information to us through our websites; or
- License or download our Software or services and accept the Terms of Service or End User License.