Privacy Policy

Super Cleaner (the "Software") is software created by Super Cleaner Team ("we," "our, "or "us"). We take the privacy of our customers seriously and are committed to safeguarding your privacy while you use our Software. This policy (hereinafter the "Privacy Policy") describes the types of information we collect when you use our services and Software, how we may use that information and with whom we may share it. Our Privacy Policy also describes the measures we take to protect the information you share with us.

 

INFORMATION WE COLLECT

Unless specifically consent, we don’t collect the personal information that identifies you or another person ("Personal User Information"), such as your last name, physical address, fax, ID card number, SSN information stored within your device. We generally collect information in the following ways to provide better services to all of our users:

    Information you give us. We may collect information such as email contacts and troubleshoot content that maybe provided during user feedback. We will use this information to provide better technical user support and improve our product in the future.

Information we get from your use of our services and Software. We may collect information about our services and Software that you use and how you use them. This information may include, for instance, information about your device, the version of the software installed on your device, details about your usage patterns, limited details about your Internet usage stored temporarily to provide our services and Software.

Device information. We may collect device-specific information, including your operating system version, system language, and mobile device’s advertising IDs which are used to achieve optimal matching of display ads. More importantly, we are not able to get the device’s advertising ID without your consent in EEA country.

Log information. When you use our services and Software, we may automatically collect and store certain information on our servers related to your use of our services and Software to help us improve the quality of our products and service. This may include:

Cookies & Similar Tracking Information. We may use cookies and similar tracking technologies to collect information about your interactions with our services. The information we collect includes, but is not limited to, advertisements displayed to you and whether you clicked on them, URLs you have visited, notifications that have appeared on your mobile device, your Internet Protocol (“IP”) address, your mobile country code, and your user ID. 

You may be able to limit the amount of information collected from your device (e.g., computer, phone, or tablet) with us by adjusting your device or browser settings. However, by preventing us from collecting information from you, we may not be able to provide some functions on our services.

 

INFORMATION WE MAY ACCESS FROM YOUR DEVICE

Device & app history: Software may access information about activity on the device, which apps are running, your settings, browsing history and bookmarks for purposes including improving system performance and logging errors. We will not upload this information off your device and SD card except in an anonymized form to improve app performance.

Photos/Media/Files: Software may access files on the device such as images, videos, or audio, and your SD card in order to scan your device and other purposes related to the functioning of the Software. We do not upload these files off of your device and SD card.

Device information: Software may access the temperature, and memory status of the phone, which aims to detect the running status and optimize it. Never will we transfer the above information.

 

USE OF PERSONAL USER INFORMATION

We use the Personal User Information it collects in ways that serve your privacy needs, including the following:

Analyze users’ behavior when using our services and Software to customize users’ preferences;

Provide customer support, manage subscriptions and respond to requests, questions and comments;

Communicate about, and administer participation in, special events, programs, surveys, contests, sweepstakes, and other offers and promotions;

Customize, measure, and improve our product;

Analyze and develop new products and services;

Prevent, detect, identify, investigate, and protect against potential or actual claims, liabilities, prohibited behavior, and criminal activity;

Comply with and enforce applicable legal requirements, agreements and policies; and

Perform other activities consistent with this policy.

 

OTHER WAYS THAT WE MAY USE YOUR PERSONAL INFORMATION

Feedback: When you contact us with any feedback or for customer service or technical support by email or in any other manner, we may keep a record of your correspondence with us to help solve any issues you might be facing. If you decide to sign up to receive updates or information about our Software or services, or to receive any of our marketing materials, we may use your email address to send you updates, newsletters or marketing materials. You may unsubscribe to such communication at any time.

Designated Countries: For all purposes listed above, pursuant to the EU General Data Protection Regulation (“GDPR”) or any equivalent legislation (collectively “Data Protection Laws”), we process the personal information of users located in the European Economic Area (“EEA”) based on our contract with you.

 

INFORMATION SECURITY

We work hard to protect us and our users from unauthorized access to, or unauthorized alteration, disclosure or destruction of, Personal User Information we hold. In particular, We encrypt the information obtained through provision of many of our services in accordance with SSL protocol. Before any information is uploaded to our server, we will encrypt this information using industry standard encryption methods, including MD5.

We may review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems whenever we find it appropriate to do so.

We restrict access to your Personal User Information to only our employees, contractors and agents required to provide our Software and services. All our employees, contractors and agents are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

Although we take great efforts to protect your personal information, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot guarantee and you cannot reasonably expect that our databases will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse. 

 

INFORMATION WE SHARE

We do not share Personal User Information with companies, organizations and individuals outside of us unless one of the following circumstances applies:

With your consent. We will only share your personal information with companies, organizations or individuals outside of us when we have your specific consent to do so, except when we share your Personal User Information to affiliate businesses or to third-party servicers which provide administrative or other services to us in connection with the services and Software we offer you.

For external processing. In order to provide the most efficient and up-to-date services, we provide your personal information to our affiliate businesses and to third-party servicers which provide administrative or other services to us in connection with the services we offer you. We will only disclose your Personal User Information in accordance with our Privacy Policy and any other appropriate confidentiality and security measures as regulated by law. We will ensure that any third party servicers that may come in contact with your Personal User Information will have confidentiality and/or privacy policies equal to or greater than our own.

For legal reasons. To the extent required or permitted by the applicable law, we will share personal information with companies, organizations or individuals that are not affiliated with Super Cleaner Team if we have a good-faith belief that access, use, preservation or disclosure of such information is reasonably necessary to:

If we are involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give users affected by such merger, acquisition or asset sale notice before personal information is transferred or becomes subject to a different Privacy Policy.

 

TRANSPARENCY AND CHOICE IN COLLECTION PROCESS

We will ask for your consent before using your personal information for any purpose other than those that are set out in this Privacy Policy to the extent permitted by law. We will cease to use any of your Personal User Information for any purpose if you request us to do so.

We understand that our users have different privacy concerns. Our goal is to be clear about what personal information we collect, so that you can make meaningful choices which would affect how your personal information would be used by us. If you choose to not to participate in our use of your Personal User Information, you may close or choose not to trigger certain functions of our Software or services. However, we would like to explicitly point out that you will not be able to fully use all of our Software or services if you do so.

 

ACCESSING AND UPDATING YOUR PERSONAL INFORMATION

If at any time you would like to access or correct your information that we have on file, please send your request to stevenszhao0901@gmail.com via email. When providing you with or updating your personal information, we may ask you to verify your identity before we can act on your request. Where we can assist in providing or correcting or removing your information, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services and Software in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services and Software or request deletion of our information, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

 

DATA TRANSFER

As our servers are in many countries around the world, we may transfer the Personal User Information we obtain to countries other than the country in which the information originally was collected. When we transfer the Personal User Information to other countries, we will protect that Personal User Information as described in this Privacy Policy.

 

DATA RETENTION

We will retain certain information for as long as your account is active or as needed to provide you services or improve services for other users. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If at any time you would like to remove your information from our server, please send your request to stevenszhao0901@gmail.com via email. When providing you with or updating your personal information, we may ask you to verify your identity before we can act on your request.

CHILDREN'S PRIVACY

We comply with the Children’s Online Privacy Protection Act of the United States of America where it applies to our information protection activities. We do not knowingly collect personal information from children under the age of 13. If you are under the age of 13, we encourage you to ask your guardian to read this Privacy Policy carefully, and use our products and/or services or provide us with information under the consent of your guardian.

 

APPLICATION OF PRIVACY POLICY

Our Privacy Policy applies to Super Cleaner offered by Super Cleaner Team and its affiliates.

 

ENFORCEMENT

We regularly review our compliance with our Privacy Policy. We also adhere to several self-regulatory frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

This Privacy Policy only applies to any information collected by us, does not apply to any services offered by or information practices of any third parties, and we bear no liability for any third party use of any Information provided by you to them.

 

MODIFICATIONS

Our Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications. Your using the Software and services signify that you agree we may collect, use and share your Information in accordance with this Privacy Policy, as revised from time to time.

 

AGREEMENT WITH THE PRIVACY POLICY

You expressly consent to our processing of information as described in this Privacy Policy when you:

-  Provide information to us through our websites; or

-  License or download our Software or services and accept the Terms of Service or End User License.

In addition, through these uses and interactions with our Software, services or websites, you specifically consent to our collection of Personal User Information by automated means, and to our subsequent processing of the Personal User Information in accordance with this Privacy Policy and to the storage and transfer of the Personal User Information to locations wherever we and our service providers have facilities.